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Terms

 

By using our website, user agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update the information at any time without prior notice.

PRIVACY   

 

It is NVvOGU's policy to respect your our customer’s account information as private and confidential information and will never share it with any outside affiliates or individuals. User information is secured and encrypted with the Secure Sockets Layer Software. The information we collect for orders includes name, email address, billing address, phone number, credit card, internet protocol (IP) address, and geographical region. By providing this information to us, the buyer represents that they own and consent to our use of such personal data. We use this information to verify and process orders, to collect payment and bill for our services, and to contact and respond to buyer’s requests regarding sales and support. At any time, the buyer has the right to withdraw or decline consent. If the buyer does not provide the requested information, we will not be able to provide services to them.  

 

SHIPPING

Please allow up to 7 business days for order verification and processing, and an additional 10 business days for delivery*.

We are not responsible for any lost, stolen or damaged shipments. Some products might be shipped separately because they are packaged differently. These are estimated timeframes and are not guaranteed.*


RETURN POLICY


All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made as this are special releases made in limited quantity. All shipping fees and international duty/tax are non-refundable. 


PURCHASE FOR PERSONAL USE ONLY


Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.