It is NVvOGU's policy to respect your our customer’s account information as private and confidential information and will never share it with any outside affiliates or individuals. User information is secured and encrypted with the Secure Sockets Layer Software. The information we collect for orders includes name, email address, billing address, phone number, credit card, internet protocol (IP) address, and geographical region. By providing this information to us, the buyer represents that they own and consent to our use of such personal data. We use this information to verify and process orders, to collect payment and bill for our services, and to contact and respond to buyer’s requests regarding sales and support. At any time, the buyer has the right to withdraw or decline consent. If the buyer does not provide the requested information, we will not be able to provide services to them.
Please allow up to 7 business days for order verification and processing, and an additional 10 business days for delivery*.
We are not responsible for any lost, stolen or damaged shipments. Some products might be shipped separately because they are packaged differently. These are estimated timeframes and are not guaranteed.*
All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made as this are special releases made in limited quantity. All shipping fees and international duty/tax are non-refundable.
PURCHASE FOR PERSONAL USE ONLY
Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.